Simple, Confidential Process:

• Choose a provider from the III-A EAP Provider Directory OR from the Blue Cross of Idaho Provider In-network list*
• Schedule your first appointment
• No prior authorization is required
• Members, spouses, and dependents are eligible to receive 10 counseling sessions, per issue, per calendar year at no cost!
• It’s OK to ask for help!

• Phone number is in your III-A Benefits Book
• PTSI Assistance
• Substance Misuse
• Mental Health Wellness
• Resources
• Referrals
• Treatment
• Culturally-competent helpline for you AND your family.

• Dr. Stephen Odom, PhD is a 30-year first responder and healthcare mental health expert. Dr. Odom is the CEO of First Responder Wellness and Shift Wellness as well as The Counseling Team International (TCTI).
• III-A partnered with Shift Wellness/First Responder Wellness in 2020 to create our Mental Health Program.
• Senior staff at Shift Wellness are dedicated to answering the First Responder and Family Helpline.
• All III-A First Responder providers are rigorously vetted by the Shift Wellness team.
• Shift Wellness provides on-site mental health training for III-A agencies. Training topics/trainings may be requested at any time.

• Communication and Teamwork
• Visions and Goal Settings
• Maintaining Leadership/Supervisor Boundaries
• Understanding Behavioral Health – Why Am I Feeling This Way?
• Healthy Coping Skills
• Mental Health and Resiliency
• Addiction and the Family
• Depression: Myths, Signs, Prevention and Treatment
• Finding Balance in My Life
• Why My Childhood Experiences Still Affect Me Today and What I Can Do
• Getting to the Other Side of Treatment: A Path Forward and How It Helps
• Mindfulness and Meditation
• Physical Health and Wellness
• Effects of COVID on Mental Health
• First In, Last Out: Mental Health Resiliency and Peer Support
• Families on the Frontline
• Retiring Well – 6 week course

• Monthly webinars focus on mental or physical wellness. 12pm PT/1pm MT via zoom. Receive a recording after the webinar if you’ve registered.
• Resource library: iii-a.org/wellness-resource-library to access our past
  webinars.

• Join the III-A Wellness Team the first Monday of every month for 15 minutes of
  mindfulness. 12pm PT/1pm MT

• Wellness challenges are held every other month. All participants over 18 years old are entered to win a prize!

• Receive 10 free visits per issue, per year for counseling services with an III-A EAP Provider.
• This is a household benefit (spouse and/or dependents up to age 26), whether or not covered by III-A.

• PTSI assistance, substance misuse, mental performance, etc.
• The helpline number is in your benefits book or you can call the III-A Benefits Line 208-938-8199
• Idaho Suicide Hotline: 988 (text or call)

• Non-First Responder members may call the III-A Benefits Line 
• for assistance (208) 938-8199. 
• Idaho Suicide Hotline: 988 (text or call)

• All trainings qualify for ID POST credits and/or CE hours (meets NFPA Standard 1500). 
• Can be requested by an agency at any time. Cultivating Resiliency, Families on the Frontline, Peer Support, and many more trainings are available.
• Contact [email protected] for training information.

• If you have a critical incident that occurs please call the III-A Benefits Line and we will coordinate with mental health providers to accommodate your needs (CISM/CISD).
• Contact Tami Testa at (208) 479-8309 for assistance.