EAP is a voluntary program that offers FREE counseling and confidential sessions for III-A members and their families.

Simple, Confidential Process:

  • Choose a provider from the III-A EAP Provider Directory OR from the Blue Cross of Idaho Provider In-network list*
  • Schedule your first appointment
  • No prior authorization is required
  • Members, spouses, and dependents are eligible to receive 10 counseling sessions, per incident, per calendar year at no cost!
  • It’s OK to ask for help!
If you are currently seeing a provider or wish to see a provider who is not listed on the III-A EAP Provider Directory, please the III-A Benefits Line at (208) 938-8199.

III-A also offers additional EAP resources, including FREE will preparation, legal guidance, financial resources, and more.

If you are looking for a mental health provider for a child 17 or under, you can utilize Blue Cross of Idaho’s In-network Providers, and there will also be no co-pay.

III-A First Responder and Family Helpline

(Phone number is in your III-A Benefits Book)

PTSI Assistance

Substance Misuse

Mental Health Wellness




Culturally-competent helpline for you AND your family.

Mental Health Crisis Lifeline text 9-8-8

If you or someone you know is in crisis:

Call or text the Idaho Suicide Prevention Hotline at 208-398-4357. Call or text the National Suicide and Crisis Lifeline at 9-8-8. **If this is an emergency, please call 911.**