EAP is a voluntary program that offers FREE counseling and confidential sessions for III-A members and their families.
Simple, Confidential Process:
- Choose a provider from the III-A EAP Provider Directory OR from the Blue Cross of Idaho Provider In-network list*
- Schedule your first appointment
- No prior authorization is required
- Members, spouses, and dependents are eligible to receive 10 counseling sessions, per incident, per calendar year at no cost!
- It’s OK to ask for help!
If you are currently seeing a provider or wish to see a provider who is not listed on the III-A EAP Provider Directory, please the III-A Benefits Line at (208) 938-8199.
*When using a Blue Cross of Idaho In-network Provider, children under 18 will have no co-pay.
III-A also offers additional EAP resources, including FREE will preparation, legal guidance, financial resources, and more.
III-A First Responder and Family Helpline
(Phone number is in your III-A Benefits Book)
PTSI Assistance
Substance Misuse
Mental Health Wellness
Resources
Referrals
Treatment
Culturally-competent helpline for you AND your family.
Mental Health Crisis Lifeline text 9-8-8
If you or someone you know is in crisis:
Call or text the Idaho Suicide Prevention Hotline at 208-398-4357. Call or text the National Suicide and Crisis Lifeline at 9-8-8. **If this is an emergency, please call 911.**