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DTSTART;TZID=America/Boise:20230517T000000
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DTSTAMP:20241211T210833Z
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UID:9200-1684281600-1684281600@iii-a.org
SUMMARY:Dealing with Difficult People and The Public: Wellness Wednesday
DESCRIPTION:Although challenging\, you can stay calm\, respectful\, hold boundaries\, and defuse conflict at the same time. This course will teach verbal de-escalation tools\, how to look for the hidden need to connect\, and ways to understand the various personality profiles of people.\n● Create civility in the workplace where bullying is not tolerated\n● Recognize communication challenges\n● Learn verbal de-escalation\n● Gain advanced conflict resolution strategies\n● Implement redirection with methods of interaction \n  \nREGISTER HERE
URL:https://iii-a.org/event/dealing-with-difficult-people-and-the-public-wellness-wednesday/
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UID:9214-1684281600-1684281600@iii-a.org
SUMMARY:III-A Hydration Challenge: June
DESCRIPTION:June 1-28th. Details to come!
URL:https://iii-a.org/event/iii-a-hydration-challenge-june/
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